Data protection

Introduction

Telegärtner Elektronik attaches a great deal of importance to protecting your personal data. Any data that the user provides via the ‘www.telegaertner-elektronik.de’ website shall be collected and used in accordance with the applicable data protection regulations.

All information and explanations provided on this website is/are non-binding. We give no guarantee that the contents are correct or complete. No guarantee is given and no assurance is provided with regard to product properties. The contents of the website shall not give rise to any legal claims. Any errors in the content shall be immediately corrected as soon as we become aware of the same. The contents of the website may not be continuously up-to-date due to time-delayed updating. Please, therefore, ask us about the version, technical details and availability of the products and services. We assume no responsibility for the content of linked pages.

§ 1 General information

(1) We shall collect, process and use your personal data (your name, address, email address, IP address and phone number) only in accordance with the provisions set down in German data protection legislation. The following regulations provide you with information about the nature, scope and purpose of the collection, processing and use of your personal data. 

(2) This privacy policy applies only to our web pages. If you are directed to other pages via links on our site, please find out about how your data is handled there.

§ 2 Automatic data acquisition

The following data, which your internet browser transmits to us, is collected for technical reasons: the browser type and version, the operating system used, the website you’re visiting us from (the referrer URL), the web page you’re viewing, the date and time of access, and your Internet Protocol (IP) address.

The data is saved separately from any personal data you may have provided. It is evaluated for statistical purposes with a view to optimising our website and our offers. This data is deleted once it has been evaluated. Passwords and user IDs remain unknown to us. Such data is not stored.

§ 3 Inventory data

(1) The personal data referred to under § 1 (I) shall only be collected, processed and used to the extent necessary for establishing, arranging the content of or modifying the contractual or ordering relationship (inventory data). Your personal data shall not be disclosed to third parties outside of the contract processing operations without your express consent or without any legal basis. Your personal data shall only be disclosed or otherwise transferred to third parties if you have given your consent to this effect beforehand. You have the right to revoke any consent you granted at any time with effect for the future.

Your personal data shall be collected in the following situations:

- Request for information material: we store, process and manage your data needed be able to offer you this service.

- Enquiries and/or use of the configurator or online catalogue: to be able to offer you this service, we store, process and manage your data needed to process your enquiry, which is usually carried out by our partners / authorised dealers.

- We shall also use your data to inform you of our latest news if you have given your consent to this effect. We shall pass your data on to our field service team for this purpose if necessary.

- Dealer login area: This account information is used to authenticate you when you access www.telegaertner-elektronik.de services and to protect you from unauthorised access by other users. No account information shall be shared outside of Telegärtner Elektronik unless stated otherwise in our privacy policy or unless we have received your express consent or permission to do so. You can edit or cancel your account at any time using your account settings. Your data shall be stored. However, your password is only known to you, not to us too.

(2) We may provide information about inventory data on a case-by-case basis at the request of the competent authorities, insofar as doing so is necessary for the purposes of criminal prosecution; for the state police authorities averting danger; for fulfilling the statutory duties undertaken by the Federal and State Offices for the Protection of the Constitution, the Federal Intelligence Service or the Military Counter-Intelligence Service; or for enforcing intellectual property rights.

§ 4 Information about cookies

(1) What are known as ‘cookies’ are used to recognise multiple instances of the same user using a website. Cookies are small text files that your internet browser stores and saves on your computer. When you visit our site again, these cookies provide information to ensure you are automatically recognised. This recognition takes place based your IP address stored in the cookies. The information obtained in this way is used to optimise our site and make it easier for you to access.

(2) You can prevent cookies from being stored on your hard drive by selecting ‘Do not accept cookies’ in your browser settings. However, this may restrict our website’s functionality.

§ 5 Amendments to the privacy policy

Please note that this privacy policy may be amended from time to time. We shall not amend your rights under this privacy policy without your express consent. We only anticipate making minor amendments. Notwithstanding the above, we shall publish any amendments to the privacy policy on this page. If the amendments are substantial, we shall provide a more detailed notification (including email notifications of amendments to the privacy policy for certain services). Each version of this privacy policy can be identified by its date at the top of the page. We shall also keep all previous versions of this privacy policy in an archive so you can access them.

§ 6 Downloading data and software

Telegärtner Elektronik accepts no liability for the accuracy of data and software that can be downloaded from the website. Telegärtner Elektronik checks the software for viruses. Nevertheless, we still recommend that users check data and software for viruses using the latest antivirus software after downloading the same.

§ 7 Copyrights and other special protection rights

The content of this website is protected by copyright law. Graphics, texts, logos, images, etc., may only be downloaded, reproduced, copied, modified, published, sent, transferred or used in any other form with the written permission of Telegärtner Elektronik. Product and company names mentioned may be registered trademarks or brands. Unauthorised use may lead to claims for damages and injunctive relief.

§ 8 Liability

Telegärtner Elektronik shall not be liable for any damages – particularly direct or indirect consequential damages, data loss, lost profits, system or production failures – arising from the use of this website or downloading of data. The disclaimer does not apply if the damage caused by use of the website or downloading of data is due to intent or gross negligence. The legal relationship between yourself and Telegärtner Elektronik resulting from the use of the website is subject to the law of the Federal Republic of Germany. In the event of legal disputes with registered traders arising from use of this website, the place of jurisdiction shall be Telegärtner Elektronik GmbH’s registered office in Crailsheim.

§ 9 Explanations on data protection

Generally speaking, you can access all Telegärtner Elektronik web pages without any need to provide any personal information. You shall be notified in advance if your name, address or other personal data is required on a case-by-case basis. Your personal usage data is used to make Telegärtner Elektronik’s service as pleasant as possible for you and to improve it.

If you decide to provide Telegärtner Elektronik with personal data over the internet – e.g. so that correspondence can be processed or an order executed – this data shall be handled carefully in line with the strict regulations set down in the German Federal Data Protection Act (BDSG).

It cannot be guaranteed that information or personal data transferred to us shall not be ‘intercepted’ by third parties during transfer.

§ 10 Disclosure of personal information to third parties

If data is disclosed to service providers in the context of data processing, processors shall be bound by the German Federal Data Protection Act, other statutory provisions and the contractual provisions set down in Telegärtner Elektronik’s privacy policy.

Telegärtner Elektronik shall not disclose your data to third parties for any other purposes without your express consent.

§ 11 Security

Telegärtner Elektronik stores your data on specially protected servers in Germany. Only a few people authorised by Telegärtner Elektronik who are responsible for the technical, commercial or editorial support of these servers have access to the same.

§ 12 Right to object

If you request that Telegärtner Elektronik not use your personal data for further contact and/or to erase your personal data, we shall proceed accordingly. Data that is absolutely necessary for order processing or for commercial purposes is not affected by cancellation or erasure.

Please understand that, if you object, the personalised service can no longer be provided since it is based on the use of customer data.

§ 13 Google Analytics privacy policy

This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter referred to as ‘Google’). Google Analytics uses ‘cookies’, which are text files that are saved on your computer and enable analysis of your use of this website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States. If IP anonymisation is activated on this website, Google will, however, truncate your IP address beforehand within Member States of the European Union or other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google shall use this information for the purpose of evaluating your use of this website, compiling reports on website activities and providing the website operator with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not associated with any other data held by Google. You can prevent the storage of cookies by changing the relevant setting in your browser software; however, please note that if you do so, you may not be able to use all the functions of this website in full. Furthermore, you can prevent Google’s collection and processing of the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en-gb.

You will find further information concerning this matter at https://tools.google.com/dlpage/gaoptout?hl=en-gb or at https://www.google.com/analytics/terms/gb.html (general information about Google Analytics and data protection). We would like to point out that Google Analytics has been expanded to include the code ‘gat._anonymizeIp();’ on this website, so as to guarantee anonymised collection of IP addresses (‘IP masking’). (Formulation adopted from datenschutzbeauftragter-info.de)

§ 14 Advertising

Generally speaking, Telegärtner Elektronik’s website does not contain any advertising space. Should this not be the case, advertising shall be delivered by means of external ad servers. The data collected in connection with online advertising (ad impressions, ad clicks) is used exclusively for statistical evaluation purposes and to generate reports for advertising customers. No personal data shall be used for this purpose. Telegärtner Elektronik may use cookies to deliver ads, whereby Telegärtner Elektronik has no influence over the use of cookies.